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Housing Technology: Housing Mergers & Managing Customer Data

by Chris Shaw

Shaw Consulting Managing Director, Chris Shaw has been featured in the latest issue of Housing Technology magazine. Chris discussed the IT challenges faced during the 2017 merger of Two Castles Housing and Derwent & Solway (to form the 7,000 home Castles & Coasts Housing), and ultimately, what led the programme to be a success.

Shaw Consulting was engaged to manage the IT workstream of the merger - a role which involved close liaison with the IT teams at both TCHA and D&S, as well as a number of other external suppliers and consultants. With a fixed merger date in place, a working system needed to be in place for Castles & Coasts' first day, meaning there was no scope for delay in the integration of the IT systems and data transfers.

The feature covers a range of IT challenges, some project specific and others that all M&A programmes will encounter, including planning & communication, managing data transfers, infrastructure and ensuring day one essential functionality was achieved.

To read the full article, click here to read the latest edition of Housing Technology.

© Copyright 2019 The Intelligent Business Company, publisher of Housing Technology magazine.

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